Operational status · Sandbox + Production

API Status

Outage

Live availability for every FHIR API surface. 30-day rollups update every 5 minutes.

Overall uptime (30d)

99.96%

Above 99.9% SLA

Active incidents

Last incident 7 days ago

P95 latency

1.2s

Across all single-resource reads

Calls (24h)

412k

11.2% vs prior 24h

Endpoint health

Each row shows the public endpoint for that FHIR API. Latency is server-side.

Module	Status	Uptime (30d)	P95	Region
Patient Access API	Operational	99.9%+	—	us-east-1
Payer-to-Payer Exchange	Operational	99.9%+	—	us-east-1
Prior Authorization	Outage	99.9%+	—	us-east-1
Provider Access API	Outage	99.9%+	—	us-east-1
Provider Directory	Outage	99.9%+	—	us-east-1

Past incidents and their resolution timeline.

Date	API	Summary	Duration	Severity
2026-04-22	Provider Access	Elevated latency on bulk export	1h 12m	Degraded
2026-04-08	Patient Access	Token endpoint 502 errors	18m	Outage
2026-03-28	Provider Directory	Cache invalidation lag	42m	Degraded